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CQC Ltd is fully aware of the constraints and pressures that an organization can be subjected to. We understand that any formal system and controls adopted must be flexible and responsive to the growth and development of a business.

In the firm belief that the audit and certification process should be conducted in a spirit of partnership and openness with the client, CQC has established a set of guiding principles, which will be applied throughout the relationship:

·         We listen to our clients and respect their views and opinions.

·         We are professional in our actions at all times, whilst remaining flexible and fair in our approach.

·         We never promise something we cannot deliver.

·         We respect and maintain client confidentiality at all times.

We work in partnership with our clients, to promote the concept of continuous improvement in all aspects of their business.